
Comcast is right up there with Tom Brady as far as I’m concerned. I’ve been with them for years now and have had nothing but trouble. Their customer support sucks and they are the epitome of an oppressive monopoly. I just spent over 30 mins trying to create an online billing account. I think I had to make 3 different passwords/pins/secret questions… I had tried before, but at that point could only ‘request that a pin be sent to my billing address.’
Thanks a lot, great display of technology from a multi billion dollar corporation. And they try to be so hip and tech savvy, you seen those comcast town commercials? You would think thet’d have something a little more advanced.
So what do I see after tracking down their email confirmation and finally getting to my account? (i’m getting useless emails as we speak) I happened to catch them between billing cycles or something, and the only thing there is Franchise Fee – $0.23. Screw you comcast! Pay your own goddamn franchise taxes, or government levys, or any other evil intentions you have in mind for my money. Or at least don’t tell me about it. I pay for Internet TV, and phone. Thats it!!
Comcast could be one of the worst companies around. Once a company makes the decision to have dame Indians answering the phone telling saying their name was Jack was enough for me to realize that one of the wealthiest “internet, phone, cable” providers can monopolize the market and treat their customers they way they do is a damn joke.
Fucking franchise fee? You’ve got to be kidding me.